Privacy Policy

Customer privacy is the top priority of Direct Vapes Pakistan, and we have developed this policy to demonstrate our commitment to confidentiality. This information explains how we use information gathered from our customers. Before using the website, we recommend you familiarize yourself with our privacy policy. The use of this website indicates your acknowledgment and acceptance of our privacy policy. However, we strongly advise that you must not continue using our website if you disagree with any part of this privacy policy.

Information we collect

Customer privacy is a major concern at Direct Vapes. We are dedicated to keeping your private information confidential and not shared with any other third parties. We collect customer information when you purchase a product from our website by filling out a form that will request your personal information. After receiving customer order information, we contact the customer if any of it is incomplete or incorrect.

Information we use

Any information we’ve collected from you can be utilized in any one of the below ways.

• To enhance user experience.
• To improve our website to make it more user-friendly.
• To enhance the quality of our service to customers.
• To deliver your item or product

We protect your information

We take all the necessary precautions to protect your personal information.

Concealing information to outside parties

We never sell, trade, or share your personal data outside of our organization. However, we do share certain information with trusted third parties who assist us in running the site. We use a third-party courier to ship orders at the time of order dispatching and delivery. We may use your personal information, if you fail to comply with our terms and conditions.

Monthly thresholds are based on eligible products only; accessories and disposables are excluded.
Returned/refunded orders do not count toward the monthly purchase total.
More than 2 returned orders may result in membership suspension or cancellation.
Repeated returns may make customers ineligible for membership benefits.
Membership discounts cannot be combined with other promotions unless stated otherwise.
Membership Cards are non-transferable and for registered customers only.
The company may change, suspend, or discontinue the membership program or its terms at any time.
Membership may be reviewed based on the customer’s purchase and return history.
In any membership-related dispute, the company’s decision will be final.
Use of the Membership Card confirms acceptance of all Terms & Conditions.

Changes to the privacy policy

Direct Vapes reserves the right to change our privacy policy at any time. We recommend referring to our policies frequently so that you can keep up to date.

Contact information

Email Address: orders@directvapes.pk